Background

Questions, anyone?

Web Design

1. What is the process for designing a website with Decided?
We begin with a free consultation to understand your vision and requirements. Following this, we collaborate closely to create a plan tailored to your needs. Our agile approach ensures flexibility, allowing for adjustments based on your feedback throughout the design process.
2. How long does it take to design and launch a new website?
The timeline for designing and launching a website can vary depending on the complexity and scope of the project. Typically, a basic website takes about 2-4 weeks from start to finish, while more complex sites might take longer.
3. Can you redesign my existing website?
Absolutely! We specialize in website redesigns and can help modernize your site, improve user experience, and ensure it's optimized for search engines and mobile devices.
4. Will my website be mobile-friendly?
Yes, all websites we design are responsive and mobile-friendly to ensure a seamless experience across all devices.
5. What is included in the web design service?
Our web design service includes everything from design and development to testing and launch. We also offer ongoing support and maintenance options to keep your site updated and secure.
6. What can I expect to pay for services?
At Decided, we pride ourselves in delivering premier web design services that reflect the utmost in craftsmanship and attention to detail. As such, the cost of our services reflect the time invested into providing each customer unparalleled quality. Each quote we provide is tailor made for each individual client and many clients will choose to also invest in SEO or hosting.
7. Do you offer SEO services?
Search Engine Optimization (SEO) is paramount to your company being discoverable online. Every site we craft has an unmatched standard of SEO related fields plugged into their site; However, SEO is much more than just the meta-tags within your website. As such, we are glad to offer our this service to you, as many companies like to invest in SEO alongside of their website development.
8. I've had my website address for a long time. Will I be able to keep it?
Absolutely. When redesigning or updating your website with Decided, you can definitely retain your existing website address. We understand the value of your digital identity, which includes your domain name that your customers already know and trust. Our goal is to enhance your site's functionality and aesthetic appeal while keeping your original domain intact, ensuring a seamless transition and continued recognition in your market.
9. Do you offer hosting services for my domain?
Yes, at Decided, we offer robust hosting solutions tailored to the specific needs of your business. We understand that hosting costs can vary, especially for high-traffic sites. That's why we provide scalable hosting options designed to offer optimal performance and cost-efficiency. We will work closely with you to select a hosting plan that not only fits your traffic requirements but also aligns with your budgetary expectations, ensuring your site runs smoothly without unnecessary expenses.

Software

1. What types of software development services do you offer?
Decided specializes in a wide range of software development services including custom application development, enterprise software solutions, mobile app development, and system integration. Whether you need a complex enterprise-level solution or a consumer-oriented app, we have the expertise to deliver high-quality software tailored to your needs.
2. How do you ensure the quality of your developed software?
Quality is at the core of our development process. We employ rigorous testing methodologies, continuous integration and deployment practices, and peer reviews to ensure that all software we deliver is robust, scalable, and free of critical issues. Our dedicated QA team works alongside developers to catch and resolve potential problems early in the development cycle.
3. Can you work with our existing IT infrastructure and software?
Absolutely. Our team has extensive experience in integrating new software solutions with existing IT environments. We can work closely with your IT team to ensure seamless integration that respects your existing workflows and enhances your operational capabilities without disruption.
4. How do you handle data security in your software development?
We take data security very seriously. Not only do we adhere to industry best practices and compliance standards to ensure your data is protected at all levels of the application, every piece of software will be tested for vulnerabilities before deployment.
5. What is your typical development process?
Our development process is based on Agile methodologies, which allows for flexibility and continuous improvement throughout the project lifecycle. We start with a thorough planning phase to understand your requirements and objectives, followed by iterative development cycles that encourage regular feedback and adaptation. This approach ensures the final product aligns perfectly with your vision and business goals.
6. How do you handle changes to the project scope or requirements?
We understand that project requirements can evolve over time. Our Agile development approach is designed to accommodate changes and adapt the project scope flexibly. We maintain open communication channels to discuss any such needs and adjust our strategies accordingly, ensuring the project stays on track and meets your evolving needs.
7. I've got a business idea, but I need an MVP designed. Do you offer this?
Absolutely! We specialize in transforming business ideas into tangible realities by designing and developing Minimum Viable Products (MVPs). Our approach is focused on rapidly bringing your concept to life with the essential features needed to test its viability in the market. This allows you to gather valuable feedback and iterate quickly, minimizing risks and upfront costs while maximizing potential for success.
8.  How do you bill for software development services?
We understand that every software development project is unique, and our billing reflects that flexibility. We typically offer several billing models to accommodate different project scopes and client preferences, including fixed-price contracts for well-defined projects, time-and-materials billing for projects with evolving requirements, and dedicated team billing for long-term development needs. Our goal is to provide a transparent and predictable billing structure that aligns with your project goals and budget.
9. What post-deployment support do you offer?
After launching your software, we will ensure ongoing success and reliability through comprehensive support and maintenance services. This included support encompasses everything necessary to keep your application performing optimally — from routine monitoring and troubleshooting to critical updates. For clients seeking enhanced coverage, we also offer extended support plans, which provide regular updates and adaptations to meet evolving technological trends and business needs. These services are available for as long as you choose, without any obligation, ensuring your software remains current and effective.